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Why do home insurance companies deny claims?

On Behalf of | Nov 25, 2020 | Residential Homeowner's Insurance Litigation

You pay for home insurance to have the peace of mind that goes along with it. If your home gets robbed, you want to know that you will get your items back. If there is a house fire, you want to know that the home will be repaired.

After all, your home is more than just a building. It’s the place where your family lives, where you feel safe and secure and grounded. You need to protect that, even from things that you can’t predict. That’s what insurance does. You hope you never have to use it, but you like knowing it’s there if you do.

Denied claims

Unfortunately, if you do have to file a claim, you may find out that your peace of mind was slightly misplaced. You were counting on the insurance company, but, now that you need them, they’ve denied your claim. Why does this happen? A few potential reasons include:

  • The specific type of damage your home suffered (such as flood damage) is not covered under the policy that you bought.
  • The insurance company believes that you have misrepresented the damage in some way. For instance, they may claim that you’re saying the repairs will cost more than market value or that you’re expanding your claim to include old damage not covered by that event.
  • Your deductible is so high that you won’t cover it with the claim.
  • You waited too long and missed an important filing deadline.
  • The damage to your home is not excessive and should count as normal wear and tear.

Now, you may not agree with these denials. For instance, they could tell you that you missed a deadline when your own records show that you got the paperwork in on time, or they could claim that you’re not covered for that type of damage when your policy appears to say that you are.

If you get into a dispute like this, you could have tens of thousands of dollars on the line. Make sure you know about all of the legal options you have.

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